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Rescuing an at-risk program: the first 30 days

What to stabilize first, whom to listen to and which decisions cannot wait when a program goes off track.

An at-risk program is rarely recovered with more meetings or a new schedule put together in an afternoon. The first 30 days are about regaining visibility, credibility and control, in that order.

Week 1: listen and measure

Week 2: stabilize

Week 3: decide

Week 4: replan and communicate

What cannot wait

Acknowledging the problem to the sponsor. Every week of silence narrows the available options and raises the cost of the correction.

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